Hi! I'm Katelyn

Chief Technology Officer (CTO) Seasoned Technical Leader Driving Excellence by Empowering Teams & Fostering Cultural Enrichment. | LinkedIn | Contact

Passionate about driving transformative change and fostering team excellence, I thrive on building and empowering teams to reach their fullest potential.

My leadership style is rooted in mentorship, encouragement, and a deep commitment to continuous improvement.

What do I do?

I design and implement scalable frameworks, build high-performing teams, and develop infrastructure and internal resources to support and accelerate sustainable growth.

Background

With an extensive background in IT Support, Development, and a history of leading engineering teams, I’ve had the privilege of not just managing projects, but cultivating environments where creativity flourishes and solutions thrive.

My goal is clear: to leverage my extensive experience in technology leadership and support to drive innovation and strategic growth. I am dedicated to building dynamic, efficient teams where processes are optimized, innovation thrives, and every team member is empowered to contribute their unique perspectives and achieve transformative results.
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What I Do

Developing, Building, & Leading Teams

I've honed my skills in steering teams towards success while championing innovation and collaboration.

People and Culture

I believe in creating spaces where innovation meets strategy, where processes are streamlined, and where every team member feels empowered to share their unique insights.

Technical Mastery & Acumen

My leadership is underscored by a solid foundation in customer success and technical mastery, particularly within the realms of Data Privacy and Security, SQL/NoSQL databases, Linux, Networking, Cloud Platforms, Docker/Kubernetes, and Virtualization

Customer Success

I am adept at crafting and executing customer support SOPs, Runbooks, and operational frameworks that significantly enhance efficiency and elevate customer satisfaction metrics.

What my Colleagues Say

Skills & Knowledge

  • Leadership
  • Management
  • Communication
  • Technical Mastery
  • Cloud Computing
  • Software as a Service (SaaS)
  • Key Performance Indicators (KPI's)
  • Interpersonal Communication
  • Code Review
  • Problem Solving
  • Technical Leadership
  • Attention to Detail
  • Linux
  • Virtualization
  • Technical Documentation
  • Technical Support
  • Bash
  • MySQL / MariaDB
  • Server Administration
  • Security